Legal agreement governing your use of ceri18 online gaming services
Please read these Terms & Conditions carefully before using ceri18 services. By creating an account, depositing funds, or placing bets on our platform, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any provision contained herein, you must not use ceri18 services.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By accessing or using ceri18 services, you enter into a legally binding agreement with ceri18 and agree to comply with these Terms & Conditions, our Privacy Policy, Responsible Gaming Policy, and all other rules and policies published on our website. These terms apply to all Players regardless of the device or method used to access our services, including desktop computers, mobile devices, tablets, and any future technologies.
We reserve the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the ceri18 website. Continued use of our services following any modification constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to remain informed of any updates.
To register an account and use ceri18 services, you must meet all of the following eligibility criteria:
ceri18 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and forfeiture of funds. We take underage gambling seriously and employ robust age verification procedures. Any person found to be under 21 years of age will have their account immediately closed, all winnings voided, and deposits returned minus any processing fees.
To use ceri18 services, you must register a personal account by providing accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number. Each Player is permitted to hold only one account with ceri18. Creating multiple accounts (also known as duplicate accounts) is strictly prohibited and will result in closure of all accounts and forfeiture of any balances therein.
ceri18 implements industry-standard Know Your Customer procedures to verify Player identity, prevent fraud, and comply with international anti-money laundering regulations. You may be required to submit the following documents for verification:
Withdrawal requests may be delayed or denied until satisfactory verification documents have been received and approved. ceri18 reserves the right to request additional documentation at any time to maintain security standards and regulatory compliance.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any security questions. You must not share your login details with any third party. Any activity conducted through your account is your responsibility, and you agree to immediately notify ceri18 of any unauthorized access or security breach. We recommend using strong passwords combining uppercase and lowercase letters, numbers, and special characters, and changing your password regularly.
ceri18 accepts deposits through various Indonesian payment methods including but not limited to BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallets such as OVO, DANA, GoPay, and ShopeePay. Minimum and maximum deposit limits are displayed during the deposit process and may vary by payment method.
All deposits must be made from a payment source registered in your own name. Third-party deposits are strictly prohibited. Deposits made from payment methods not belonging to the account holder will be refunded minus any processing fees, and the account may be suspended pending investigation. We do not accept cash deposits, international wire transfers, or cryptocurrency payments at this time.
Deposits are typically processed instantly, though certain payment methods may experience delays of up to 15 minutes during peak banking hours or due to technical issues beyond our control. If a deposit does not appear in your account within 24 hours, please contact customer support with transaction details for investigation.
Players may request withdrawals of available account balances subject to completion of identity verification and fulfillment of any applicable bonus wagering requirements. Withdrawals must be made to a payment method registered in the account holder's name. We aim to process most withdrawal requests within 15 minutes during business hours, though processing times may extend up to 24 hours for large amounts or first-time withdrawals requiring additional verification.
Minimum withdrawal amount is Rp 100,000. Maximum daily withdrawal limit is Rp 50,000,000, with monthly limits of Rp 500,000,000 for standard accounts. VIP players may be eligible for higher withdrawal limits as determined by account status. Withdrawal limits are subject to change and will be communicated through the platform.
All withdrawal requests are subject to anti-fraud and anti-money laundering checks. ceri18 reserves the right to delay or decline withdrawals pending satisfactory completion of verification procedures. In cases of suspected fraudulent activity, money laundering, or breach of these Terms & Conditions, we may freeze accounts and report suspicious transactions to relevant authorities.
ceri18 offers various bonuses and promotional offers including welcome bonuses, reload bonuses, cashback, free bets, and loyalty rewards. All bonuses are subject to specific terms and conditions published with each promotion, including wagering requirements, minimum odds, eligible games, and validity periods.
Wagering requirements indicate the amount you must wager before bonus funds and any associated winnings can be withdrawn. For example, a bonus with 30x wagering requirement means you must place bets totaling 30 times the bonus amount. Different game types may contribute differently toward meeting wagering requirements: slots typically contribute 100%, while table games may contribute less or be excluded entirely.
Bonus abuse, including but not limited to creating multiple accounts to claim bonuses multiple times, collusion with other players, or exploiting software errors, will result in immediate forfeiture of all bonuses and winnings, account closure, and potential legal action. ceri18 reserves the right to withhold, cancel, or reclaim any bonus at its sole discretion if abuse is suspected.
Sports betting markets offered by ceri18 include but are not limited to football (bandar bola), basketball, badminton, tennis, volleyball, mixed martial arts, and esports. All bets are subject to the specific rules governing each sport and market type, which are available upon request from customer support.
Bets are settled based on official results as determined by the governing sporting body. In the event of abandoned, postponed, or cancelled matches, settlement rules vary by sport and are outlined in our sports betting rules. Generally, if a match does not commence within 48 hours of the scheduled start time, all bets are void and stakes returned, unless otherwise specified.
ceri18 reserves the right to void bets placed on incorrect odds resulting from obvious errors, technical glitches, or fraudulent manipulation. Maximum payout limits apply to all sports bets and are communicated on bet slips before confirmation. We reserve the right to limit or refuse bets from any Player at our discretion, particularly in cases of suspected advantage play or syndicate betting.
All casino games offered on ceri18, including slots, table games, live dealer games, and specialty games, are powered by certified third-party providers such as Pragmatic Play, Evolution Gaming, Pocket Games Soft, NetEnt, Microgaming, and Spribe. Each game operates according to Random Number Generator (RNG) technology or live dealer procedures certified by independent testing agencies to ensure fairness and randomness.
Return to Player (RTP) percentages for each game are provided by game manufacturers and represent theoretical long-term payback rates. Actual results in individual gaming sessions may vary significantly from stated RTP due to variance and randomness inherent in gambling outcomes.
Malfunction voids all pays and plays. In the event of a game malfunction, disconnection, or technical error, ceri18 will investigate and take corrective action which may include voiding affected game rounds and refunding stakes. Players are responsible for ensuring stable internet connectivity when playing. We are not liable for losses resulting from connection interruptions on the Player's end.
ceri18 is committed to promoting responsible gaming practices. We provide tools to help Players maintain control over their gambling activities, including deposit limits, session time limits, loss limits, and self-exclusion options. Players experiencing gambling-related problems are encouraged to use these tools and seek professional help.
Self-exclusion requests can be submitted through customer support for periods ranging from 6 months to permanent closure. During self-exclusion periods, accounts are locked and cannot be reopened under any circumstances. Players may also request temporary cool-off periods of 24 hours to 30 days, during which account access is restricted but may be reinstated after the cool-off period expires.
For additional support resources and information about problem gambling assistance, please visit our Responsible Gaming page.
The following activities are strictly prohibited and constitute grounds for immediate account termination and forfeiture of all funds:
ceri18 provides online gaming services on an "as is" and "as available" basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will be free from viruses or other harmful components. To the fullest extent permitted by applicable law, ceri18 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
ceri18 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use our services, including but not limited to loss of profits, loss of data, or loss of goodwill. Our maximum aggregate liability to any Player shall not exceed the total amount deposited by that Player in the six months preceding the event giving rise to liability.
We are not responsible for losses resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, government action, internet outages, power failures, or actions of third-party service providers.
All content on the ceri18 platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, is the property of ceri18 or its content suppliers and is protected by Indonesian and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use ceri18 services for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our platform without prior written consent.
If you have a complaint or dispute regarding ceri18 services, please contact our customer support team in the first instance. We will make every effort to resolve complaints fairly and promptly. Formal complaints should be submitted in writing to our support email address with detailed description of the issue and any supporting evidence.
We aim to acknowledge complaints within 24 hours and provide resolution or detailed response within 7 business days. If you are dissatisfied with our resolution, you may escalate the matter to our senior management team for final review. All decisions made by ceri18 management regarding complaints are final and binding.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws applicable to offshore gaming platforms serving the Indonesian market. By using ceri18 services, you acknowledge that online gambling exists in a legal grey area in Indonesia, and you accept full responsibility for ensuring your own compliance with local laws.
Any disputes arising from or relating to these Terms & Conditions or your use of ceri18 services that cannot be resolved through our internal complaint procedures shall be subject to binding arbitration in accordance with international arbitration rules. Each party shall bear its own costs associated with arbitration proceedings.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent. If modification is not possible, the invalid provision shall be severed, and the remaining provisions shall continue in full force and effect.
For questions, concerns, or clarifications regarding these Terms & Conditions, please contact ceri18 customer support:
Last Updated: January 2026
Version 1.0 - Effective from date of publication
All Players must be at least 21 years old and provide valid identification documents for KYC verification before withdrawals are processed.
Each Player may maintain only one account with ceri18. Multiple accounts will result in closure and forfeiture of balances.
All bonuses come with specific wagering requirements that must be fulfilled before withdrawals. Read bonus terms carefully before claiming.
Most withdrawals are processed within 15 minutes for verified accounts. First-time withdrawals may require additional verification time.
Utilize deposit limits, session limits, and self-exclusion options to maintain healthy gaming habits. Gaming should be entertainment, not income.
Our customer service team is available around the clock via live chat and email to assist with any questions or concerns about these terms.
Contact our support team or explore additional resources to better understand your rights and responsibilities